Unified Multilingual CX

ToumAI merges multilingual & generative voice analytics for customer relationship management.

Let us manage your international contact center flawlessly and be on top of inclusion & everything your customers need.

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Improve Customer Satisfaction & Inclusion at low costs with ToumAI Voice Analytics

ToumAI allows all customers voices to receive quick and accurate responses to their inquiries, leading to higher customer satisfaction. Our platform is easy to use and will help you improve & keep your customer service standards including in emerging markets

Smart & Inclusive
Customer Service

With ToumAI Voice Analytics customers problems can easily be solved problems in any language or dialect without increasing claims costs.

Seamless Integration with Your Systems & Budget

ToumAI Voice Analytics integrates easily with your existing software and systems, allowing for a smooth transition to our platform with transparent costs. Our models learn from your company and interactions to deliver the most appropriate customer service with the same level of knowledge at local costs.

Real-Time Analytics and Reporting

ToumAI Voice Analytics provides real-time analytics and reporting, giving you valuable insights into your customer experiences & expectations. Our platform allows you to make data-driven decisions and improve your customer service performance & impact.

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Trusted by the Best in the Industry

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Customers

Hear It from Our Customers

“ToumAI Voice Analytics has revolutionized our customer service. We earned 5 NPS points, and our team is more efficient with -50% basic tickets to deal with. Thank you ToumAI!”

Simone, COO at Banking